Refunds and cancellation
You can stop future renewals at any time. Pixy Wiz is sold by SYZO, LLC, and we review refund requests ourselves.
Last updated November 6, 2026Cancel a membership
In Pixy, open Billing & usage, choose Manage subscription, and cancel there. Cancellation takes effect at the end of the current billing period, prevents the next renewal, and keeps paid access until that period ends.
If you are in a 14-day Studio or Agency trial, cancel before the trial ends to avoid the full recurring charge. The trial has a one-time $1 fee.
Request a refund
Pixy Wiz is sold by SYZO, LLC. Payments are processed by Stripe. Canceling a subscription does not itself refund a previous charge. To request a refund, email support@pixywiz.com from your account email with the date and amount of the charge. We review each request and confirm the outcome by email; approved refunds go back to the original payment method.
For a product issue, contact us at the same address so we can try to resolve it. Nothing on this page limits non-waivable consumer rights.
What happens after a refund
An approved refund or chargeback may end access to the affected billing period and revoke its image allowance. Your saved content remains subject to Pixy's retention rules. See the Terms of Service for membership details.
